Record the event
Due, initiated, failed, paid, reported and scheduled states remain distinct.
Live founding pilot
Rent and repairs need one shared story.
Give tenant and landlord the same trustworthy timeline of what was due, initiated, failed, paid, messaged and repaired.
For independent landlords and small property managers with roughly 5–100 units. Audit free; no payment today.
TenancyThread / MaintenanceShared with tenant
3 photos
Water below sink
Reported by Mara N. · Today 08:42
- Access
- After 14:00
- Vendor
- FixFlow Plumbing
- Next
- Arrival confirmation
- ✓Tenant reported issuePhotos + access window attached
- ✓Landlord approved visitBudget cap €180
- 3Vendor assignedAwaiting arrival confirmation
- 4Completion proofPhoto + tenant acknowledgement
Add update or evidence…
511low-star reviews analyzed
7leading apps
4.30 / 5opportunity score
Interactive workflow preview
See the live pilot flow.
Select a node to inspect what happens there. Drag empty space to pan, use the controls to zoom or fit, and follow the highlighted exception path when the happy path breaks.
Read the workflow as a list
- Tenant reportThe tenant records the issue, property, photos, urgency and preferred access window.
- Shared timelineTenant, landlord and vendor see the same status, evidence, messages and next action.
- Access windowThe appointment is planned around explicit access permission instead of scattered messages.
- Approval + vendorBudget approval, vendor assignment and the next expected confirmation stay on the issue.
- Vendor visitArrival, work performed and any change in scope are timestamped for all participants.
- Completion proofPhotos, vendor notes and tenant acknowledgement close the issue into a portable timeline.
- Urgent escalationUrgent or access-blocked issues name an owner, deadline and fallback instead of disappearing into chat.
Property coordination
Put payment and maintenance exceptions on a shared timeline.
Each app starts with a workflow customers already pay for and repeatedly describe as fragile. The live product boundary is deliberately narrow enough to validate before expanding.
Share the timeline
Tenant and landlord see the same status, messages and next action.
Attach the proof
Documents, photos, access windows and vendor updates stay with the issue.
Export the record
Close the exception with a portable timeline instead of platform-dependent history.
Complaint-first product design
Built from repeated failure patterns.
Counts come from one-to-three-star US Apple App Store reviews collected on 2026-07-30. Themes may overlap; app spread matters because a problem repeated across competitors is harder to dismiss as one bad release.
Read methodology and limitations →| Recurring complaint | Reviews | Apps |
|---|---|---|
| Rent payment, transfer, fee and ledger failures | 180 | 7 / 7 |
| Broken tenant–landlord messaging and notifications | 124 | 7 / 7 |
| Crashes, loading failures and web redirects | 102 | 6 / 7 |
| Slow or ineffective support | 83 | 7 / 7 |
| Lease, document and e-signature friction | 45 | 7 / 7 |
| Maintenance coordination gaps | 20 | 6 / 7 |
First boundary
What belongs in the pilot.
- Coordination overlay
- Manual or CSV payment status
- Maintenance threads and notifications
- Timeline exports
Not claimed
What stays outside.
- ACH or money transmission
- Legal advice
- Tenant screening
- Full property accounting
Founding offer
A real price, before a big commitment.
Start with a free workflow audit. If the problem and scope fit, reserve a small founding pilot with transparent boundaries.
Workflow audit
Free
One anonymized broken workflow, mapped into states, exceptions and a proposed pilot boundary.
- 30-minute working session
- Flow map and scope recommendation
- No product or purchase required
Founding Pilot · one time
€99
One portfolio with up to 10 units, setup and a 90-day pilot.
- Direct onboarding and workflow setup
- Founding feedback channel
- Optional planned continuation: €19/month
No payment today. The one-time pilot fee becomes payable only after a usable pilot matching the written scope is ready for your team. Any continuation is optional and agreed separately.
Clear answers
Before you raise your hand.
Does TenancyThread collect rent?
Not in the validation scope. It records and reconciles status from manual or CSV sources without acting as a money transmitter.
Is it legal or accounting software?
No. It coordinates evidence and communication and does not provide legal advice or a property general ledger.
Do tenants pay for the portal?
Tenant access is included in the landlord founding pilot. The tokenized portal is scoped to one tenancy and excludes internal notes.
Is there a working product?
Yes. A limited founding-pilot PWA is live at /app/ with property, unit and tenancy setup, payment-status events, maintenance evidence, tenant messages, acknowledgements, resolutions and timeline export.
Complaint wanted
Bring us the workflow that broke.
Show us the last exception that cost time, trust or money. Start with the free audit or reserve the clearly scoped founding pilot.
Compare the two starting options →